The relative costs can be viewed by inserting a product in the cart, they may vary according to the number of products purchased, their size or their final destination.
Delivery times :
The delivery times of the ordered goods vary according to the order placed by the customer and the delivery methods chosen by the same. The times indicated for the delivery terms are purely indicative and do not depend on the Tekmatic Store.
We generally ship all the solenoid valves and controls within 4-7 working days from receipt of payment.
For cylinders whose timing can vary from 7 to 15 working days of waiting.
Any variation will be promptly communicated and agreed with the customer. The times vary for "tailor-made" processes, they will be counted at the time of the order and communicated to the customer.
Receipt of goods:
Upon delivery of the goods, the customer is required to check the package:
1 - that the number of packages delivered corresponds to what is indicated in the transport document;
2 - that the packaging is intact and not altered, we use a customization of the package, to guarantee safety in shipments.
In case of anomalies, the customer must contest the shipment by adding the writing "RESERVE" (indicate motivation) on the delivery document received by the courier. The customer must subsequently report the problems concerning the shipment to the Tekmatic Store from which he purchased, by calling the n. 345 6067132 or by writing to firstname.lastname@example.org
In the case of stocks due to reasons deriving from unavailability of the customer or communication of an incorrect address, which lead to the return of the package at the store, the customer is required to pay for a new shipment.