Delivery costs:

Costs related can be viewed by placing a product in the cart, the same may vary depending on the number of products purchased, the size of the same or the final destination.

Delivery time:

Delivery times for ordered goods vary depending on the order placed by the customer and the delivery methods chosen by the customer. The times indicated for the delivery terms are purely indicative and do not depend on the Tekmatic Store.

Generally we ship within 4 days of receipt of payment, any change will be promptly communicated and agreed with the customer. The timing varies for "tailor-made" processes, they will be counted at the time of ordering and communicated to the customer.

Receipt of goods:

At the time of delivery of the goods, the customer is required to check the package:
1 - that the number of packages delivered corresponds to what is indicated in the transport document;
2 - that the packaging is intact and not altered, we use a customization of the package, to ensure security in shipments.

In case of anomalies the customer must contest the shipment by putting the word "RESERVE" (indicate the motivation) on the delivery document received from the courier The customer will subsequently have to report to the Tekmatic Store from which he purchased, the issues related to shipping, by calling 377 1336449 or by writing to info@tekmatic-store.it

In the case of stock due to reasons of unavailability of the customer or communication of an incorrect address, which lead to the return of the package at the store, the customer is required to pay a new shipment.